{"id":30279,"date":"2025-05-08T08:57:19","date_gmt":"2025-05-08T06:57:19","guid":{"rendered":"https:\/\/emergencyeye.de\/use-cases\/loewen-entertainment-gmbh\/"},"modified":"2025-10-08T12:08:29","modified_gmt":"2025-10-08T10:08:29","slug":"loewen-entertainment-gmbh","status":"publish","type":"use-case","link":"https:\/\/emergencyeye.de\/en\/use-cases\/loewen-entertainment-gmbh\/","title":{"rendered":"L\u00f6wen Entertainment GmbH"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30279\" class=\"elementor elementor-30279 elementor-23301\" data-elementor-post-type=\"use-case\">\n\t\t\t\t<div class=\"elementor-element elementor-element-799c7624 e-flex e-con-boxed e-con e-parent\" data-id=\"799c7624\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e452ec1 e-con-full hero-mask e-flex e-con e-child\" data-id=\"7e452ec1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d80e1cb e-con-full e-flex e-con e-child\" data-id=\"1d80e1cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6439c950 white-dots elementor-widget elementor-widget-heading\" data-id=\"6439c950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">L\u00f6wen Entertainment GmbH<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11a61e68 e-con-full e-flex e-con e-child\" data-id=\"11a61e68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-329f8521 elementor-widget elementor-widget-text-editor\" data-id=\"329f8521\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPhoto: L\u00f6wen Entertainment GmbH\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18cdaa0 e-flex e-con-boxed e-con e-parent\" data-id=\"18cdaa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde0041 elementor-widget elementor-widget-breadcrumbs\" data-id=\"fde0041\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/emergencyeye.de\/en\/home-page\/\">Startseite<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63546804 e-flex e-con-boxed e-con e-parent\" data-id=\"63546804\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6569f364 space50 elementor-widget elementor-widget-spacer\" data-id=\"6569f364\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e64e2b e-flex e-con-boxed e-con e-parent\" data-id=\"6e64e2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab00dee space50 elementor-widget elementor-widget-spacer\" data-id=\"ab00dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12fc36f e-flex e-con-boxed e-con e-parent\" data-id=\"12fc36f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-76d82cb e-con-full e-flex e-con e-child\" data-id=\"76d82cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c89e9ff elementor-widget elementor-widget-text-editor\" data-id=\"c89e9ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8220;The option of video support helps us to provide our customers with even better and faster support for all technical issues. We have been relying on Emergency Eye for several years now. One major advantage is that our business partners can access video support without any effort, without having to download an app or register beforehand.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58b2c0c elementor-widget elementor-widget-text-editor\" data-id=\"58b2c0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>[Roland Kellner, Head of L\u00d6WEN-SERVICE, L\u00d6WEN ENTERTAINMENT GmbH]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-979fec3 e-flex e-con-boxed e-con e-parent\" data-id=\"979fec3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-408b16a space50 elementor-widget elementor-widget-spacer\" data-id=\"408b16a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f675f61 e-flex e-con-boxed e-con e-parent\" data-id=\"f675f61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b084432 e-con-full e-flex e-con e-child\" data-id=\"b084432\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34992d6 elementor-widget__width-auto two-lines darkgreen-dots  elementor-widget elementor-widget-heading\" data-id=\"34992d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Future-proof device commissioning and technical customer service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fcdc35 elementor-widget elementor-widget-text-editor\" data-id=\"4fcdc35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00d6WEN ENTERTAINMENT, based in Bingen am Rhein, is one of the leading manufacturers of entertainment solutions in Germany. The company is part of the international NOVOMATIC Group and employs over 1,100 people. For over 70 years, L\u00d6WEN has stood for innovation, quality and service excellence in the gaming industry.  <\/p><p>L\u00d6WEN ENTERTAINMENT develops and distributes state-of-the-art electronic devices and operates its own technical service and support for rapid assistance.<\/p><p>Since 2023, L\u00d6WEN has relied on video support via smartphone to solve technical problems efficiently, but above all to put devices into operation. This reduces CO\u2082 emissions, reduces the need for technician visits and increases both customer satisfaction and costs.   <\/p><p>The company is also increasingly developing recyclable and resource-saving appliances.<\/p><p>With its combination of technology, sustainability and excellent service, L\u00d6WEN ENTERTAINMENT is setting standards in the entertainment industry.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cf6f88 e-flex e-con-boxed e-con e-parent\" data-id=\"9cf6f88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5aedc5 space50 elementor-widget elementor-widget-spacer\" data-id=\"b5aedc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fdaa942 e-flex e-con-boxed e-con e-parent\" data-id=\"fdaa942\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1c7a6 elementor-widget elementor-widget-image\" data-id=\"2a1c7a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1575\" height=\"804\" src=\"https:\/\/emergencyeye.de\/wp-content\/uploads\/loewen-hero-zentrale.jpg\" class=\"attachment-full size-full wp-image-23313\" alt=\"L\u00f6wen Entertainment Live Video Dispatcher EmergencyEye\" srcset=\"https:\/\/emergencyeye.de\/wp-content\/uploads\/loewen-hero-zentrale.jpg 1575w, https:\/\/emergencyeye.de\/wp-content\/uploads\/loewen-hero-zentrale-768x392.jpg 768w, https:\/\/emergencyeye.de\/wp-content\/uploads\/loewen-hero-zentrale-1536x784.jpg 1536w\" sizes=\"(max-width: 1575px) 100vw, 1575px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Photo: L\u00f6wen Entertainment GmbH<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b0a06e e-flex e-con-boxed e-con e-parent\" data-id=\"6b0a06e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4297d38 space50 elementor-widget elementor-widget-spacer\" data-id=\"4297d38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-99d0745 e-flex e-con-boxed e-con e-parent\" data-id=\"99d0745\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f3b193a e-con-full e-flex e-con e-child\" data-id=\"f3b193a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05a36ff elementor-widget__width-auto two-lines darkgreen-dots  elementor-widget elementor-widget-heading\" data-id=\"05a36ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service excellence through innovative solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e413f87 elementor-widget elementor-widget-text-editor\" data-id=\"e413f87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00d6WEN ENTERTAINMENT stands for outstanding service excellence and focuses on innovative solutions for sustainability and resource efficiency.<\/p><p>Since 2023, a central component of this strategy has been video support via smartphone using EmergencyEye\u00ae technology, which enables customers to solve technical problems more efficiently without the need for a technician to be on site.<\/p><p>This reduces CO\u2082 emissions, saves technician hours and increases customer satisfaction at the same time.<\/p><p>L\u00d6WEN ENTERTAINMENT thus relies on a combination of digital innovation, sustainable management and excellent customer service to continuously increase the efficiency of its services and act in an environmentally conscious manner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-763805ba e-flex e-con-boxed e-con e-parent\" data-id=\"763805ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4defe4f2 space70 elementor-widget elementor-widget-spacer\" data-id=\"4defe4f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fca2a2 e-flex e-con-boxed e-con e-parent\" data-id=\"7fca2a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ef7d8ef e-con-full ee-info-box e-flex e-con e-child\" data-id=\"ef7d8ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1f3a99 elementor-view-stacked elementor-widget__width-auto elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"f1f3a99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"info\" viewBox=\"0 0 24 24\"><path id=\"info-2\" data-name=\"info\" d=\"M13.69,3.63c-.02-.11-.06-.22-.1-.32-.04-.1-.09-.2-.16-.3-.06-.09-.13-.18-.21-.26-.08-.08-.17-.15-.26-.21-.09-.06-.19-.12-.3-.16-.1-.04-.21-.08-.32-.1-.56-.11-1.15.07-1.55.47-.08.08-.15.17-.21.26-.06.09-.12.19-.16.3-.04.11-.08.21-.1.32-.02.11-.03.22-.03.34s.01.23.03.34c.02.11.06.22.1.32.04.1.09.2.16.3.06.09.13.18.21.26.08.08.17.15.26.21.09.06.19.12.3.16.1.04.21.08.32.1.11.02.22.03.34.03s.23-.01.34-.03c.11-.02.22-.06.32-.1.1-.04.21-.09.3-.16.09-.06.18-.13.26-.21.08-.08.15-.17.21-.26.06-.09.12-.19.16-.3.04-.11.08-.21.1-.32.02-.11.03-.22.03-.34s-.01-.23-.03-.34ZM12,8.01c-.89,0-1.62.72-1.62,1.62v10.51c0,.89.72,1.62,1.62,1.62s1.62-.72,1.62-1.62v-10.51c0-.89-.72-1.62-1.62-1.62Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b87b10 elementor-widget elementor-widget-heading\" data-id=\"0b87b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More info<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-793c58d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"793c58d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.loewen.de\/service\/\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"extlink\" viewBox=\"0 0 24 24\"><path id=\"extlink-2\" data-name=\"extlink\" d=\"M15.82,21.75H5.43c-1.74,0-3.16-1.42-3.16-3.16v-10.38c0-1.74,1.42-3.16,3.16-3.16h5.64c.69,0,1.26.58,1.26,1.26s-.58,1.26-1.26,1.26h-5.64c-.37,0-.63.32-.63.63v10.33c0,.37.32.63.63.63h10.33c.37,0,.63-.32.63-.63v-5.69c.05-.69.58-1.21,1.26-1.21.74,0,1.26.53,1.32,1.26v5.69c0,1.74-1.42,3.16-3.16,3.16ZM21.03,2.3h-.05c-.05,0-.11-.05-.16-.05h-5.96c-.69,0-1.26.58-1.26,1.26s.58,1.26,1.26,1.26h2.58l-8.22,8.17c-.26.26-.37.58-.37.9s.16.69.37.9c.26.26.58.37.9.37s.68-.16.9-.37l8.17-8.17v2.58c0,.69.58,1.26,1.26,1.26.32,0,.63-.11.9-.37s.37-.58.37-.9V3.51c.05-.37-.11-.69-.32-.95-.11-.11-.21-.16-.37-.26Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">L\u00d6WEN ENTERTAINMENT Website<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.service-verband.de\/kvd-news\/was-kann-ki-im-service-das-neue-whitepaper-des-kvd-verraet-es-ihnen\/\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"extlink\" viewBox=\"0 0 24 24\"><path id=\"extlink-2\" data-name=\"extlink\" d=\"M15.82,21.75H5.43c-1.74,0-3.16-1.42-3.16-3.16v-10.38c0-1.74,1.42-3.16,3.16-3.16h5.64c.69,0,1.26.58,1.26,1.26s-.58,1.26-1.26,1.26h-5.64c-.37,0-.63.32-.63.63v10.33c0,.37.32.63.63.63h10.33c.37,0,.63-.32.63-.63v-5.69c.05-.69.58-1.21,1.26-1.21.74,0,1.26.53,1.32,1.26v5.69c0,1.74-1.42,3.16-3.16,3.16ZM21.03,2.3h-.05c-.05,0-.11-.05-.16-.05h-5.96c-.69,0-1.26.58-1.26,1.26s.58,1.26,1.26,1.26h2.58l-8.22,8.17c-.26.26-.37.58-.37.9s.16.69.37.9c.26.26.58.37.9.37s.68-.16.9-.37l8.17-8.17v2.58c0,.69.58,1.26,1.26,1.26.32,0,.63-.11.9-.37s.37-.58.37-.9V3.51c.05-.37-.11-.69-.32-.95-.11-.11-.21-.16-.37-.26Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">What can AI do in service?  <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.service-verband.de\/kvd-news\/das-kvd-whitepaper-zu-ki-im-service-ist-da\/\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"extlink\" viewBox=\"0 0 24 24\"><path id=\"extlink-2\" data-name=\"extlink\" d=\"M15.82,21.75H5.43c-1.74,0-3.16-1.42-3.16-3.16v-10.38c0-1.74,1.42-3.16,3.16-3.16h5.64c.69,0,1.26.58,1.26,1.26s-.58,1.26-1.26,1.26h-5.64c-.37,0-.63.32-.63.63v10.33c0,.37.32.63.63.63h10.33c.37,0,.63-.32.63-.63v-5.69c.05-.69.58-1.21,1.26-1.21.74,0,1.26.53,1.32,1.26v5.69c0,1.74-1.42,3.16-3.16,3.16ZM21.03,2.3h-.05c-.05,0-.11-.05-.16-.05h-5.96c-.69,0-1.26.58-1.26,1.26s.58,1.26,1.26,1.26h2.58l-8.22,8.17c-.26.26-.37.58-.37.9s.16.69.37.9c.26.26.58.37.9.37s.68-.16.9-.37l8.17-8.17v2.58c0,.69.58,1.26,1.26,1.26.32,0,.63-.11.9-.37s.37-.58.37-.9V3.51c.05-.37-.11-.69-.32-.95-.11-.11-.21-.16-.37-.26Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">KVD white paper on \"AI in service\"<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/player.vimeo.com\/video\/906296374\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"extlink\" viewBox=\"0 0 24 24\"><path id=\"extlink-2\" data-name=\"extlink\" d=\"M15.82,21.75H5.43c-1.74,0-3.16-1.42-3.16-3.16v-10.38c0-1.74,1.42-3.16,3.16-3.16h5.64c.69,0,1.26.58,1.26,1.26s-.58,1.26-1.26,1.26h-5.64c-.37,0-.63.32-.63.63v10.33c0,.37.32.63.63.63h10.33c.37,0,.63-.32.63-.63v-5.69c.05-.69.58-1.21,1.26-1.21.74,0,1.26.53,1.32,1.26v5.69c0,1.74-1.42,3.16-3.16,3.16ZM21.03,2.3h-.05c-.05,0-.11-.05-.16-.05h-5.96c-.69,0-1.26.58-1.26,1.26s.58,1.26,1.26,1.26h2.58l-8.22,8.17c-.26.26-.37.58-.37.9s.16.69.37.9c.26.26.58.37.9.37s.68-.16.9-.37l8.17-8.17v2.58c0,.69.58,1.26,1.26,1.26.32,0,.63-.11.9-.37s.37-.58.37-.9V3.51c.05-.37-.11-.69-.32-.95-.11-.11-.21-.16-.37-.26Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Vimeo Video<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>L\u00d6WEN ENTERTAINMENT from Bingen am Rhein is one of Germany&#8217;s leading providers of entertainment solutions. As part of the NOVOMATIC Group, the company employs over 1,100 people and has stood for innovation, quality and excellent service in the gaming industry for over 70 years. <\/p>\n","protected":false},"featured_media":23298,"parent":0,"template":"","format":"standard","meta":{"_acf_changed":false},"class_list":["post-30279","use-case","type-use-case","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remote service for customer service at L\u00f6wen - emergencyeye.de<\/title>\n<meta name=\"description\" content=\"Remote service for customer service - L\u00f6wen Entertainment resolves faults digitally and efficiently via video with EmergencyEye\u00ae.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/emergencyeye.de\/en\/use-cases\/loewen-entertainment-gmbh\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote service for customer service at L\u00f6wen - 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