{"id":30314,"date":"2025-05-08T10:38:43","date_gmt":"2025-05-08T08:38:43","guid":{"rendered":"https:\/\/emergencyeye.de\/use-cases\/v-zug\/"},"modified":"2025-10-14T08:54:35","modified_gmt":"2025-10-14T06:54:35","slug":"v-zug","status":"publish","type":"use-case","link":"https:\/\/emergencyeye.de\/en\/use-cases\/v-zug\/","title":{"rendered":"V-Zug"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30314\" class=\"elementor elementor-30314 elementor-23321\" data-elementor-post-type=\"use-case\">\n\t\t\t\t<div class=\"elementor-element elementor-element-799c7624 e-flex e-con-boxed e-con e-parent\" data-id=\"799c7624\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e452ec1 e-con-full hero-mask e-flex e-con e-child\" data-id=\"7e452ec1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d80e1cb e-con-full e-flex e-con e-child\" data-id=\"1d80e1cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6439c950 white-dots elementor-widget elementor-widget-heading\" data-id=\"6439c950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">V-Zug<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11a61e68 e-con-full e-flex e-con e-child\" data-id=\"11a61e68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18cdaa0 e-flex e-con-boxed e-con e-parent\" data-id=\"18cdaa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde0041 elementor-widget elementor-widget-breadcrumbs\" data-id=\"fde0041\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/emergencyeye.de\/en\/home-page\/\">Startseite<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04aff3c e-flex e-con-boxed e-con e-parent\" data-id=\"04aff3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3683d35 elementor-widget elementor-widget-spacer\" data-id=\"3683d35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49158bb9 e-flex e-con-boxed e-con e-parent\" data-id=\"49158bb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3965ceac space50 elementor-widget elementor-widget-spacer\" data-id=\"3965ceac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f675f61 e-flex e-con-boxed e-con e-parent\" data-id=\"f675f61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b084432 e-con-full e-flex e-con e-child\" data-id=\"b084432\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34992d6 elementor-widget__width-auto two-lines darkgreen-dots  elementor-widget elementor-widget-heading\" data-id=\"34992d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perfection, top quality and innovation  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fcdc35 elementor-widget elementor-widget-text-editor\" data-id=\"4fcdc35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>V-ZUG stands for Swiss perfection, top quality and innovation &#8211; a company that not only develops household appliances, but also creates quality of life. For over 100 years, V-ZUG has combined elegant design with intelligent technology and sustainable solutions to make everyday life easier for its customers. The company not only focuses on excellent products, but also on exceptional customer service and a consistent sustainability strategy.  <\/p><p>V-ZUG&#8217;s philosophy is based on three core values: perfection, responsibility and customer focus. Every appliance is manufactured with the utmost precision in order to achieve an ideal balance between functionality and aesthetics. But for V-ZUG, true perfection means more than just flawless design &#8211; it is about creating long-term benefits, both for the customer and for the environment.  <\/p><p>Sustainability is deeply rooted in V-ZUG&#8217;s corporate culture. Production takes place in a globally unique, climate-neutral plant that uses state-of-the-art manufacturing technologies. The company also guarantees the availability of spare parts for at least twelve years to ensure the longevity of its appliances. Through energy-efficient technologies and the economical use of resources, V-ZUG actively contributes to minimizing its ecological footprint.   <\/p><p>Another decisive factor in V-ZUG&#8217;s success is its exceptional customer service. From the initial consultation to installation and maintenance &#8211; the company supports its customers throughout the entire service life of their appliances. With innovative solutions such as video support, V-ZUG offers fast and efficient assistance, often without the need for a technician visit. Tailor-made service contracts ensure maximum security and worry-free use, while personal appliance launches enable customers to exploit the full potential of their appliances.   <\/p><p>V-ZUG is much more than a manufacturer of household appliances &#8211; it is a company with responsibility. By combining innovation, sustainability and excellent service, V-ZUG sets standards in the industry and remains true to its mission: to develop high-quality, durable products that make everyday life easier and protect the environment. The name V-ZUG not only stands for Swiss quality, but also for consciously shaping the future &#8211; for its customers, for the environment and for future generations.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bcdc5b e-flex e-con-boxed e-con e-parent\" data-id=\"2bcdc5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af6e8ea space50 elementor-widget elementor-widget-spacer\" data-id=\"af6e8ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fdaa942 e-flex e-con-boxed e-con e-parent\" data-id=\"fdaa942\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1c7a6 elementor-widget elementor-widget-image\" data-id=\"2a1c7a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1900\" height=\"980\" src=\"https:\/\/emergencyeye.de\/wp-content\/uploads\/vzug-content-dispatcher.jpg\" class=\"attachment-large size-large wp-image-23324\" alt=\"Dispatcher\" srcset=\"https:\/\/emergencyeye.de\/wp-content\/uploads\/vzug-content-dispatcher.jpg 1900w, https:\/\/emergencyeye.de\/wp-content\/uploads\/vzug-content-dispatcher-768x396.jpg 768w, https:\/\/emergencyeye.de\/wp-content\/uploads\/vzug-content-dispatcher-1536x792.jpg 1536w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Photo: V-Zug<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a00fd8 e-flex e-con-boxed e-con e-parent\" data-id=\"5a00fd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b1262a space50 elementor-widget elementor-widget-spacer\" data-id=\"3b1262a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-99d0745 e-flex e-con-boxed e-con e-parent\" data-id=\"99d0745\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f3b193a e-con-full e-flex e-con e-child\" data-id=\"f3b193a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05a36ff elementor-widget__width-auto two-lines darkgreen-dots  elementor-widget elementor-widget-heading\" data-id=\"05a36ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Premium service for remote diagnostics and live video support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e413f87 elementor-widget elementor-widget-text-editor\" data-id=\"e413f87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The process is very simple: as soon as a customer contacts V-ZUG customer service, they receive an SMS with a secure link during the call. By opening this link, an encrypted live video connection is established, allowing the technician to inspect the appliance remotely. Based on the visual information, the specialist can give specific instructions to rectify minor faults directly. If a repair by a technician is required, the prior video analysis helps to prepare the job in the best possible way &#8211; so the required spare part can be brought along to the appointment.   <\/p><p>This service has many advantages for customers: It saves time, avoids unnecessary technician visits and reduces potential costs. Furthermore, no additional app or software is required, so access to video support remains uncomplicated. <\/p><p>The service is available from Monday to Friday during business hours and helps to solve problems quickly and efficiently.  <br>V-ZUG uses EmergencyEye\u00ae technology, which was developed for remote diagnostics and live video support, among other things.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edc1b1b e-flex e-con-boxed e-con e-parent\" data-id=\"edc1b1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25f1e4de space70 elementor-widget elementor-widget-spacer\" data-id=\"25f1e4de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fca2a2 e-flex e-con-boxed e-con e-parent\" data-id=\"7fca2a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ef7d8ef e-con-full ee-info-box e-flex e-con e-child\" data-id=\"ef7d8ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1f3a99 elementor-view-stacked elementor-widget__width-auto elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"f1f3a99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"info\" viewBox=\"0 0 24 24\"><path id=\"info-2\" data-name=\"info\" d=\"M13.69,3.63c-.02-.11-.06-.22-.1-.32-.04-.1-.09-.2-.16-.3-.06-.09-.13-.18-.21-.26-.08-.08-.17-.15-.26-.21-.09-.06-.19-.12-.3-.16-.1-.04-.21-.08-.32-.1-.56-.11-1.15.07-1.55.47-.08.08-.15.17-.21.26-.06.09-.12.19-.16.3-.04.11-.08.21-.1.32-.02.11-.03.22-.03.34s.01.23.03.34c.02.11.06.22.1.32.04.1.09.2.16.3.06.09.13.18.21.26.08.08.17.15.26.21.09.06.19.12.3.16.1.04.21.08.32.1.11.02.22.03.34.03s.23-.01.34-.03c.11-.02.22-.06.32-.1.1-.04.21-.09.3-.16.09-.06.18-.13.26-.21.08-.08.15-.17.21-.26.06-.09.12-.19.16-.3.04-.11.08-.21.1-.32.02-.11.03-.22.03-.34s-.01-.23-.03-.34ZM12,8.01c-.89,0-1.62.72-1.62,1.62v10.51c0,.89.72,1.62,1.62,1.62s1.62-.72,1.62-1.62v-10.51c0-.89-.72-1.62-1.62-1.62Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b87b10 elementor-widget elementor-widget-heading\" data-id=\"0b87b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More info<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-793c58d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"793c58d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.vzug.com\/ch\/de\/service\/troubleshooting\/video-support\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"extlink\" viewBox=\"0 0 24 24\"><path id=\"extlink-2\" data-name=\"extlink\" d=\"M15.82,21.75H5.43c-1.74,0-3.16-1.42-3.16-3.16v-10.38c0-1.74,1.42-3.16,3.16-3.16h5.64c.69,0,1.26.58,1.26,1.26s-.58,1.26-1.26,1.26h-5.64c-.37,0-.63.32-.63.63v10.33c0,.37.32.63.63.63h10.33c.37,0,.63-.32.63-.63v-5.69c.05-.69.58-1.21,1.26-1.21.74,0,1.26.53,1.32,1.26v5.69c0,1.74-1.42,3.16-3.16,3.16ZM21.03,2.3h-.05c-.05,0-.11-.05-.16-.05h-5.96c-.69,0-1.26.58-1.26,1.26s.58,1.26,1.26,1.26h2.58l-8.22,8.17c-.26.26-.37.58-.37.9s.16.69.37.9c.26.26.58.37.9.37s.68-.16.9-.37l8.17-8.17v2.58c0,.69.58,1.26,1.26,1.26.32,0,.63-.11.9-.37s.37-.58.37-.9V3.51c.05-.37-.11-.69-.32-.95-.11-.11-.21-.16-.37-.26Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Immediate video support - find a solution now<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.vzug.com\/de\/de\/about-v-zug\/innovation-that-matters\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"extlink\" viewBox=\"0 0 24 24\"><path id=\"extlink-2\" data-name=\"extlink\" d=\"M15.82,21.75H5.43c-1.74,0-3.16-1.42-3.16-3.16v-10.38c0-1.74,1.42-3.16,3.16-3.16h5.64c.69,0,1.26.58,1.26,1.26s-.58,1.26-1.26,1.26h-5.64c-.37,0-.63.32-.63.63v10.33c0,.37.32.63.63.63h10.33c.37,0,.63-.32.63-.63v-5.69c.05-.69.58-1.21,1.26-1.21.74,0,1.26.53,1.32,1.26v5.69c0,1.74-1.42,3.16-3.16,3.16ZM21.03,2.3h-.05c-.05,0-.11-.05-.16-.05h-5.96c-.69,0-1.26.58-1.26,1.26s.58,1.26,1.26,1.26h2.58l-8.22,8.17c-.26.26-.37.58-.37.9s.16.69.37.9c.26.26.58.37.9.37s.68-.16.9-.37l8.17-8.17v2.58c0,.69.58,1.26,1.26,1.26.32,0,.63-.11.9-.37s.37-.58.37-.9V3.51c.05-.37-.11-.69-.32-.95-.11-.11-.21-.16-.37-.26Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Innovations with significance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>V-ZUG embodies Swiss precision, top quality and innovative strength &#8211; more than a manufacturer of household appliances, a designer of quality of life. 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