Hersfeld-Rotenburg

The district of Hersfeld-Rotenburg is responsible for the areas of fire protection supervision, supra-local fire protection, civil protection, disaster control and rescue services as part of non-police emergency response. As part of these tasks, it is the first point of contact for citizens and organizes and initiates the necessary emergency response and aid measures. For this purpose, the district operates a central control center in which the European emergency number 112 and various other numbers are queried and evaluated. With this information, the central control center coordinates and directs the necessary measures from dispatching, alerting, handling operations, arranging supply capacities and documentation. However, providing instructions for self-help or lay help, e.g. video-assisted telephone resuscitation, is also a permanent task.

In the event of major or complex incidents, the district and its command and control facilities become active, from fire protection supervision to the command staff to the disaster and administrative staff.

As a rescue service provider, a large part of the tasks involves planning and implementing the rescue service in order to achieve the statutory response time of 10 minutes stipulated in Hesse. This requires efficient and fast structures from the control center to the service provider.

These structures guarantee reliable emergency assistance and crisis management in the district of Hersfeld-Rotenburg.