Medi24 AG
“With Medi24-Assist, based on the innovative EmergencyEye technology, we are setting new standards in telemedicine. Our patients receive faster, more precise and more personalized medical support – no matter where they are. With direct video access to our specialists, we not only improve the quality of the initial consultation, but also optimize patient management and reduce the burden on the healthcare system.
This technology enables us to consistently develop our vision of flexible, secure and digital healthcare.”
[Adrian Schweizer, Chief Operating Officer of Medi24]
All-round telemedical care - fast, digital and efficient
Medi24 is a leading provider of telemedical advice in Switzerland and offers round-the-clock medical support – 24 hours a day, seven days a week. With a combination of innovative technology and medical expertise, Medi24 enables patients to receive fast and uncomplicated care without having to physically visit a doctor’s surgery or hospital.
The company offers a wide range of services tailored to the individual needs of patients. In addition to traditional telephone consultations, users can also take advantage of video consultations in which they speak directly to a doctor. This service is supplemented by AI-supported symptom checkers, which provide initial assessments and refer patients to the right doctor. Medi24 is also increasingly relying on chat-based communication and the use of video support via smartphone in the form of Medi24-Assist to make access to medical support even more flexible.
A key component of Medi24’s success is its close cooperation with major health insurers in Switzerland. Partners such as CSS, Helsana and KPT offer their policyholders discounted or free access to Medi24’s digital healthcare services. As part of the Allianz Partners Group, Medi24 benefits from a strong international network in the healthcare sector. Allianz supports Medi24 in the development of innovative digital healthcare solutions and contributes to the further expansion of telemedicine. This collaboration makes it possible to provide even better care for insured persons, optimize medical processes and drive forward digitalization in the healthcare sector.
Medi24 thus stands for forward-looking, patient-friendly healthcare that is continuously being developed through modern technology and strategic partnerships. Through the combination of telemedical advice, digital tools and the support of strong partners, Medi24 makes an important contribution to improving medical care in Switzerland.
Telemedicine on a new level thanks to Medi24-Assist
Medi24 is setting new standards in telemedical care with Medi24-Assist, a solution based on the innovative EmergencyEye® technology. This state-of-the-art platform enables fast and precise patient care by combining video, chat and digital support – flexible, secure and available at all times.
Thanks to Medi24-Assist, patients can easily contact medical professionals via video. Thanks to the integration of EmergencyEye®, doctors not only receive a verbal description of the symptoms, but can also get a visual picture of the situation. For example, skin changes, swelling or other complaints can be assessed directly via the smartphone camera, leading to more precise diagnoses and more targeted treatment recommendations.
EmergencyEye® technology proves to be a valuable addition, especially in emergencies. It enables the Medi24 medical team to assess the situation in real time and give patients clear instructions for action. As a result, critical cases can be identified more quickly and forwarded accordingly, while less urgent matters are dealt with efficiently and digitally. This not only contributes to optimal patient care, but also helps to avoid unnecessary emergency visits and reduce the burden on the healthcare system.
In addition to acute medical advice, Medi24-Assist also plays a key role in aftercare. Patients receive individual instructions via video on how to take their medication correctly or how to use medical devices. This is a great relief, especially for elderly or chronically ill people, as they can be cared for regardless of location and without long waiting times.
Medi24-Assist also offers valuable support in the area of psychological and psychiatric counseling. Patients with mental health problems benefit from the opportunity to speak to specialists via video in an uncomplicated and confidential manner. This low-threshold digital solution facilitates access to professional help and ensures that those affected receive the support they need at an early stage.
With Medi24-Assist, Medi24 is revolutionizing telemedicine and offering a modern, secure and efficient solution for digital healthcare.